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Revolutionizing Healthcare: A Smart Chatbot for Medical Consultation and Patient Support Using ML

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Last date : 26-Jun-2026

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Revolutionizing Healthcare: A Smart Chatbot for Medical Consultation and Patient Support Using ML


Madhuram Dwivedi



Madhuram Dwivedi "Revolutionizing Healthcare: A Smart Chatbot for Medical Consultation and Patient Support Using ML" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Special Issue | Advancements and Emerging Trends in Computer Applications - Innovations, Challenges, and Future Prospects, March 2025, pp.310-314, URL: https://www.ijtsrd.com/papers/ijtsrd78515.pdf

Integration of Artificial Intelligence (AI) in healthcare has revolutionized patient care by increasing access, efficiency and diagnosis accuracy. This research focuses on the development of a smart healthcare chatbot, which takes advantage of natural language processing (NLP) and machine learning (ML) to help patients in symptomatic evaluation, medical inquiries and healthcare recommendations. The chatbot serves as a virtual health assistant, providing immediate reactions, initial diagnosis, and appointment scheduling and drug reminder. By analyzing the patient input, the system symptoms may suggest possible conditions based on the database and combine users with health professionals if necessary. The chatbot also increases telemedicine by reducing the response time, improving the patient's busyness and reducing the workload on medical physicians. The study evaluates the efficiency, accuracy and user satisfaction of the chatbot through real -world testing and response analysis. Results indicate that AI-operated healthcare chatbots can significantly improve the patient's experience, provide timely medical guidance, and streamline health services, making them become a valuable additional for modern healthcare systems. Future reforms may include integration with multilingual support for advanced AI-operated diagnosis and comprehensive access.

Python, Tensorflow or Pytorch, ML, Deep Learning, Pre-Trained Yolov10


IJTSRD78515
Special Issue | Advancements and Emerging Trends in Computer Applications - Innovations, Challenges, and Future Prospects, March 2025
310-314
IJTSRD | www.ijtsrd.com | E-ISSN 2456-6470
Copyright © 2019 by author(s) and International Journal of Trend in Scientific Research and Development Journal. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (http://creativecommons.org/licenses/by/4.0)

International Journal of Trend in Scientific Research and Development - IJTSRD having online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International Journal which provides rapid publication of your research articles and aims to promote the theory and practice along with knowledge sharing between researchers, developers, engineers, students, and practitioners working in and around the world in many areas like Sciences, Technology, Innovation, Engineering, Agriculture, Management and many more and it is recommended by all Universities, review articles and short communications in all subjects. IJTSRD running an International Journal who are proving quality publication of peer reviewed and refereed international journals from diverse fields that emphasizes new research, development and their applications. IJTSRD provides an online access to exchange your research work, technical notes & surveying results among professionals throughout the world in e-journals. IJTSRD is a fastest growing and dynamic professional organization. The aim of this organization is to provide access not only to world class research resources, but through its professionals aim to bring in a significant transformation in the real of open access journals and online publishing.

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